Welcome to Intricate Inc. (“Intricate,” “we,” “us,” or “our”).

This Privacy Policy explains how Intricate collects, uses, stores, secures, and shares information when you visit our websites (including www.intricateinc.com and any pages that link to this Privacy Policy), interact with our emails and social media, or use products and services we provide to customers (collectively, the “Services”).

By using the Services, you agree to the collection and use of information as described in this Privacy Policy and our Terms of Service ([link]). If you do not agree, please do not use the Services.

Information we collect and how
we collect it

1.1 Information You Provide to Us

We collect information you submit directly, such as when you request a consultation, fill out a form, subscribe to emails, download content, chat with us, or become a customer. This may include:

  • Contact information (name, business email, phone number, company, title, mailing address).
  • Account & profile information (username, password, preferences).
  • Communications (support requests, survey responses, chat transcripts).
  • Transactional information (purchases, invoices, billing address; payment card data is processed by our payment processors and not stored by Intricate).
  • Marketing preferences (opt-in choices and engagement with our communications).
  • Other information you choose to provide.

1.2 Information Collected Automatically

We, our service providers, and our business partners may automatically collect information about your device and how you use the Services, such as:

  • Device data (browser type, operating system, device identifiers, IP address, approximate location, screen resolution).
  • Usage data (pages viewed, links clicked, referring/exit pages, time on page, search terms, date/time stamps).

We use common technologies to collect this information, including:

  • Cookies and similar technologies. See our Cookie Policy ([link]) for details and choices.
  • Web beacons/pixels embedded in pages and emails.
  • JavaScript SDKs and analytics tools.

1.3 Information from Third Parties

We may receive information about you from business partners, data providers, event co-hosts, social networks, publicly available sources, and (if you are an authorized user) from your organization or our customer.

1.4 Job Applicants

If you apply for a role, we may collect applicant data (resume/CV, employment history, references). Applicant information is used for recruiting and, if hired, onboarding and employment administration.

How We Use Information

We use the information we collect for the following purposes (and as otherwise described at the point of collection):

  • Provide and operate the Services Create and manage accounts, deliver functionality, process transactions, provide support, and communicate about service-related matters.
  • Improve and develop Operate, protect, troubleshoot, and improve our websites and Services; develop new features.
  • Personalize Understand interests and tailor content and communications.
  • Research and analytics Analyze usage and performance. We may create aggregated, de-identified, or anonymized data that does not identify individuals and use it for lawful business purposes.
  • Marketing and communications Send newsletters, event invites, product updates, and other promotional messages as permitted by law. You can opt out at any time (see Your Choices).
  • Security, fraud, and legal compliance Detect, prevent, and respond to security incidents and harmful activity; enforce terms; comply with laws and lawful requests.

We process information on the basis of our legitimate interests, performance of a contract, compliance with legal obligations, and/or your consent where required.

How We Share Information

We do not sell your personal information. We may share information as follows:

  • Service providers With vendors that help us host, operate, analyze, support, market, bill, and secure the Services (e.g., cloud hosting, analytics, email, payments, customer support). These providers may access information only to perform services for us and are contractually obligated to protect it.
  • Advertising/analytics partners We may allow partners to set cookies or pixels to measure campaigns and show relevant ads. See Cookie Policy and Your Choices for opt-out options.
  • Affiliates With our corporate affiliates for purposes consistent with this Policy.
  • Professional advisors With lawyers, auditors, bankers, insurers, and similar in the course of the professional services they provide.
  • Compliance and protection When we believe disclosure is needed to protect rights, privacy, safety, or property; to enforce agreements; to prevent fraud or security issues; or to comply with law or legal process.
  • Business transfers In connection with (or during negotiations of) a merger, sale of assets, financing, acquisition, reorganization, or similar event.
  • With your consent Where you instruct or authorize us to share.

We may share aggregated or de-identified data that does not identify individuals.

Third-Party Sites and Services

The Services may link to third-party websites, plug-ins, or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy or security of those third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information for as long as necessary to provide the Services and achieve the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. We may keep de-identified data without time limit.

Children’s Privacy

The Services are not directed to, and we do not knowingly collect personal information from, children under 13 (or other age as required by local law). If you believe a child has provided personal information to us, please contact us at [privacy@intricateinc.com] and we will take appropriate steps to delete it.

Your Choices

Marketing emails. You can opt out by clicking “unsubscribe” in our emails or contacting [privacy@intricateinc.com]. You may still receive non-marketing messages (e.g., service, billing).


Cookies & interest-based ads. Control cookies through browser settings and our Cookie Policy. You can also visit industry opt-out pages such as NAI (http://www.networkadvertising.org/choices) and DAA (http://www.aboutads.info/choices). Opt-outs are browser/device-specific.


Access, update, or delete. If you have an account or otherwise provided personal information, you may request access, corrections, or deletion by emailing [privacy@intricateinc.com]. We may need to verify your identity and, where permitted by law, we may deny requests in certain cases (e.g., legal requirements).

Do Not Track

Some browsers transmit “Do Not Track” signals. We currently do not respond to DNT signals.

International Users; Data Transfers

Intricate is based in the United States. If you access the Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S. or other countries that may have data-protection laws different from those in your jurisdiction. Where required, we use appropriate safeguards for cross-border transfers.

Notice to European Users (EU/EEA/UK).
 For individuals in Europe, Intricate acts as a controller for website and marketing data and as a processor for certain customer data handled under our customer agreements. Our legal bases include contract necessity, legitimate interests (e.g., security, improvement, marketing where permitted), legal obligations, and consent where required. You may have rights to request access, rectification, erasure, restriction, portability, and to object or withdraw consent. To exercise, contact [privacy@intricateinc.com]. You may also lodge a complaint with your supervisory authority.

U.S. State Privacy Notices (Including California)

Residents of certain U.S. states (e.g., California, Colorado, Connecticut, Utah, Virginia) may have additional rights over their personal information, such as the right to know/access, correct, delete, opt out of targeted advertising/sharing, and limit use of sensitive data (as applicable).

Right to know/access & data portability: Request details about the categories and specific pieces of personal information we have collected, used, disclosed, and shared in the past 12 months.

Right to delete/correct: Request deletion or correction of personal information, subject to legal exceptions.

Right to opt out: We do not sell personal information for monetary consideration. We may “share” personal information for cross-context behavioral advertising. You can opt out of such sharing by adjusting cookie preferences (see Cookie Policy) or emailing us.

Non-discrimination: We will not discriminate against you for exercising your rights.

How to exercise your rights:
 Email [privacy@intricateinc.com] with your request and indicate your state of residence. We may need to verify your identity (and residency) before acting on your request. You may designate an authorized agent as permitted by law.

Categories we collect:
 Identifiers (e.g., name, email, IP), commercial info (transactions), internet/usage data, professional information, geolocation (approximate), inferences (for marketing), and similar categories, as further described in Sections 1–3.

Changes to This Privacy Policy

We may update this Policy from time to time. We will post the updated version with a new “Last Updated” date at the top, and—if changes are material—provide additional notice as required by law. Your continued use of the Services after an update constitutes acceptance.

Contact Us

If you have questions about these Terms or the Services, contact us at:

Intricate Inc.

[Street Address]

Dallas–Fort Worth, TX [ZIP]

legal@intricateinc.com

[Phone Number]

Cookie Notice

We use necessary, functional, analytics, and advertising cookies and similar technologies to operate the site, remember preferences, understand usage, and measure/serve ads. You can manage preferences through your browser and our on-site cookie controls. For details, please see our full Cookie Policy ([link]).